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Support 

Besides our standard services, you can also choose to expand the service package with one or more of our additional services.

Care 

  1. Priority treatment of support tickets via Helpdesk  
  2. Handling of warranty issues with the manufacturer   
  3. No intervention fees  
  4. Interventions within 5 working days 

Care+ 

  1. Priority treatment of support tickets via Helpdesk  
  2. Handling of warranty issues with the manufacturer   
  3. No intervention fees  
  4. Interventions within 2 working days 

Extended warranty 

  1. Non-recurring additional cost for extending the manufacturer's warranty from 2 years to 5 years. 
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